Privacy Statement

How customer and business information is handled across the website and product.

This statement explains how Regal IT Solutions and participating restaurant venues use information submitted through bookings, gift cards, pickup orders, enquiry forms, and hosted website widgets.

1. Information collected

Details submitted through forms and widgets

We may collect names, email addresses, phone numbers, booking details, special requests, pickup order information, gift card purchaser and recipient information, and enquiry details when a customer interacts with the website or hosted product flows.

2. Why the information is used

Operational communication and service delivery

Submitted information is used to process restaurant bookings, communicate reservation confirmations or changes, fulfil gift cards, manage pickup orders, respond to business enquiries, and support platform administration.

3. Restaurant communications

Venue-specific contact and service follow-up

Where a booking, order, or gift card relates to a participating restaurant, the information may be made available to that restaurant so it can provide the requested service and contact the customer if changes or confirmations are needed.

4. Optional promotions

Marketing updates are opt-in only

Customers may choose to receive restaurant updates and promotions. This is optional and is not required to place a booking, submit an enquiry, or purchase a gift card.

5. Platform role

Regal IT Solutions as software provider

Regal IT Solutions operates the website, hosted widgets, and supporting platform software. Participating venues remain responsible for their restaurant-specific operations, communications, and redemption conditions.

6. Contact

Questions about privacy

If you have questions about how information is handled through this website or platform, contact Regal IT Solutions using the published website contact details. Questions about a specific booking, order, or gift card may also need to be directed to the relevant restaurant.